Health Center Manager
Job Description:
The Health Center Manager is responsible for the day-to-day operations of the clinic. This role functions under the Director of Health Center Operations. In coordination with the Director of Medical Services, the Health Center Manager ensures that patients receive comprehensive and continuous medical care with a goal to obtain maximum health outcomes as outlined by the guidelines for Patient Centered Medical Home and Federally Qualified Health Centers. The Health Center Manager will establish exemplary health care for all people, outstanding customer service to patients, families, visitors, and community partners of the Health Center.
Duties:
- Planning, organizing, and supervision of operational and clinical duties within the Health Center.
- Maintaining the confidentiality of patient information in all endeavors.
- Achievement of optimal patient satisfaction through continued communication, interaction, and attentiveness to patient requests, complaints, and needs.
- Monitoring, identifying, and recommending solutions to improve patient workflow processes and satisfaction of the patient experience.
- Identification of incidents, sentinel events, and patient complaints with reporting in accordance to established protocols.
- Direct supervision of Health Center staff.
- Interview and hire new staff and provide training schedules.
- Objective evaluation of staff competency skills at 30, 60, and 90 days of employment followed by biannual performance evaluations.
- Assisting with implementation of in-service and continuing education programs.
- Daily monitoring of clinical team performance to ensure duties are completed accurately, efficiently, and timely alongside the provider.
- Management of staff scheduling according to Health Center budget to include effective management of overtime, vacation, and sick time. Also working with other leadership for coverage, if needed.
- Recommendation and implementation of disciplinary action as needed in conjunction with the Director of Health Center Operations and Personnel Specialist.
- Monthly staff meetings.
- Monthly reports.
- All other duties as assigned.
- Responsiveness to all Health Center-related requests or concerns in a timely manner.
- Work with the Finance Department on submitting accurate copay logs.
- Timely communication with team members and leadership.
- Recommendation of policy and procedure revisions as needed to uphold quality, compliance, accuracy, and cost effectiveness.
- Management of office supplies to ensure availability and purchase within budget and funding requirements.
- Assist Compliance Department with monthly chart audit preparation.
- Review and adjust laboratory bills for patient labs.
Minimum Qualifications:
- Must have at least 2 years clinic management experience.
- Successfully pass a background check.
- Proficient in computer navigation skills and Microsoft software.
- Must be able to multi-task and utilize resourcefulness with problem solving.
- Excellent written and verbal communication skills.
- Detail oriented and organized with the ability to manage competing priorities.
- Able to follow through with delegated tasks and accountability.
- Comfortable working with the community served by the health center.
- Available to work full time hours.
- Ability to sit or stand for prolonged periods of time which may also include prolonged computer screen time.
- Must demonstrate a high level of professionalism at all times.
- Adhere to HIPAA guidelines.
- Current BLS Certification.
Preferred Experience and Education:
- Knowledge of FQHC and PCMH standards of care and requirements.
- Bachelor’s Degree/Associate’s Degree in Healthcare Administration or Business Administration.
- 3-5 years of experience in Health Care management of FQHC or Community Based Clinic is highly recommended.
Benefits:
- Health Insurance: Provided through Blue Cross Blue Shield, with $500 per month paid toward employee premiums.
- Life Insurance: Employer-paid policy of $25,000.
- Accident Coverage: Included
- Vision and Dental Insurance: Employee-paid, provided through Mutual of Omaha.
- Retirement Program: TAN Healthcare is working to start a retirement program early this year.
- Paid Time Off: 12 paid holidays per year, along with paid vacation and sick time.
- Flex Time: Available for exempt employees.
Executive Ministry Director
POSITION OVERVIEW:
King’s Club is seeking a compassionate and servant-hearted Executive Ministry Director to lead and oversee our ministry’s outreach efforts, focusing on serving children and families facing challenging life circumstances. The ideal candidate will have a deep love for people from all walks of life, a passion for making a difference in the lives of at-risk children and their families, and the ability to inspire and mobilize volunteers to serve with kindness and purpose.
KEY RESPONSIBILITIES:
- Leadership & Vision: Provide strategic leadership and vision for the ministry’s programs and initiatives, ensuring alignment with our mission and values.
- Relationship Building: Develop and nurture meaningful relationships with individuals, families, volunteers, and community partners.
- Program Oversight: Oversee programs designed to support at-risk children and their families, ensuring they are effective, compassionate, and sustainable.
- Team Management: Lead, train and support staff and volunteers, fostering a culture of kindness, collaboration, and service.
- Multitasking & Coordination: Effectively manage multiple projects and priorities, ensuring smooth operations and timely delivery of services.
- Outreach & Advocacy: Advocate for those in need and actively seek opportunities to expand the ministry’s impact within the community.
- Financial Management: Assist with budget management, including tracking expenses and managing donations.
- Event Planning: Organize and facilitate events and activities to assist with fundraising and provide community engagement.
QUALIFICATIONS:
- High School diploma required. College or ministry degree preferred.
- Demonstrated experience (paid or unpaid) working with at-risk children and families, particularly those facing challenging circumstances.
- A proven ability to multitask, prioritize, and manage complex responsibilities.
- Strong interpersonal skills and a compassionate approach to building relationships.
- A passion and commitment to empowering others to become all that they were created to be.
- Alignment with the values and mission of King’s Club Empowerment Ministries.
- Exceptional organizational and communication skills and proficiency in using software for scheduling, budgeting, and communication.
- Ministry, social work and/or teaching experience is a plus, but not required.
PERSONAL ATTRIBUTES:
- A strong relationship with God that is reflected in proven integrity in personal, family, church and professional life.
- A servant’s heart, with a deep love for people from diverse backgrounds and life experiences.
- Empathy, kindness, and an unwavering commitment to showing love to those in need.
- A passion for creating a welcoming and uplifting environment for all.
- Emotional resilience through healthy boundaries and a willingness to learn and practice empowerment principles.
If you feel called to serve in this role, we would love to hear from you! Please submit your resume, a cover letter sharing your passion for this position and any relevant experience to Angie Boaz at kingsclubbmt@gmail.com. For more information, call (409) 673-5518.
Financial Coach
Organization and Program Overview
Southeast Texas Food Bank – Jasper Resource Center, to provide our eight-county area with financial resources for our community members; we offer career and financial coaching programs to families living on a low-to moderate-income so they can build effective money habits and focus on financial bottom line to reach their goals.
Financial Opportunity Centers (FOC) help low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach. The centers provide individuals and families with services across three critical and interconnected areas: employment services, financial coaching and access to income supports.
Position Description
The financial coach provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants. Financial counseling and coaching involve an ability to engage and motivate clients, a strong understanding of personal finances, and the ability to teach that knowledge to others. The financial coach is responsible for assisting clients in developing plans of action that are intended to help the client reach their goals and achieve financial stability. The financial coach is expected to focus services in a one-on-one counseling format. However, the coach might also conduct classes and workshops on topics such as budgeting, credit building, and banking products.
The financial coach will work with the employment counselors and income supports counselor to ensure that the client is getting assistance across these three major service areas. The financial coach reports directly to the FOC Program Director.
Responsibilities
- Provide one on one financial coaching
- Teach clients about the value of their services and engage the client in a long-term relationship.
- Assist clients in resolving current financial situations, while providing a wide lens on their financial health to shift the approach to proactive financial management.
- Work with clients to complete a very detailed financial assessment including:
- Work with the client to document a budget and provide strategies for budget improvements.
- Access the clients credit report/score and provide strategies for credit building.
- Document the client’s balance sheet and provide strategies for increasing net worth.
- Develop plans of actions for both the client’s financial goals and the client’s employment goals and provide tools, resources, and accountability to the client to help them meet their goals.
- Understand other services offered by the agency and community partners, such as employment services and income supports counseling, and connect and engage the clients with these other services.
- Outcome tracking—track the stories and successes of program participants
- Use LISC’s Salesforce, a client management system, to document and reflect the outcome of their clients accurately and in a timely manner
- Completing Combined Financial Assessment (CFA) for financial counseling clients (budget, balance sheet, credit score)
- If other team members are working to support the client, ensure that any changes to the client’s CFA (new job, new benefit, change in credit score) is properly documented in Salesforce.
- The financial coach may conduct workshops as a means of outreach and education
- The classes may be part of a larger job readiness class offered, or may be occasional workshops to the public.
- Develop workshop materials or tailor existing materials to meet the needs of the community.
- Workshop topics should be relevant to the community, and may include topics such as: budgeting, savings, banking products, credit building, identity theft, and more.
- Develop relationships with local financial institutions and community organizations
- Work with mainstream financial institutions to understand the needs of the community so they can provide products and services that fit.
- Create a network of referral organizations to help you assist the client meet his goals (e.g. local housing counseling agency, legal aid, etc.).
- Work closely with the Legacy Institute for Financial Education (LIFE) FOC in Lufkin, TX to coordinate and collaborate on efforts and shared resources for clients.
Qualifications
Qualifications for the financial coach position include, but are not limited to:
- A strong understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building.
- A bachelor’s degree from a four-year accredited institution, or 5 years of relevant work-related experience.
- Previous work experience in the financial sector (banking, lending, insurance, investments) is a plus.
- Strong communication skills, both written and oral.
- Previous work experience with the FOC’s target population, and/or the ability to provide financial counseling/coaching services in a culturally sensitive manner. A good financial coach is able to relate well to team members and clients.
- Proficient in Microsoft Word, Excel, and PowerPoint
- Internet and Resource Savvy
Salary is dependent on experience. The Southeast Texas Food Bank is an equal opportunity employer.
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