The Dispute Resolution Center (DRC) is Jefferson County’s mediation program. Mediation is a problem-solving negotiation process in which people in dispute meet with trained mediators who help disputants reach their own mutually accepted solution to the conflict. The goal in mediation is for parties to find a realistic, lasting agreement that will eliminate the need for litigation.
The DRC offers mediation services at a low cost. Each year, DRC volunteer mediators conduct hundreds of mediation sessions providing citizens with a quick, cost-effective, non-adversarial alternative to litigation or jury trial. In many cases, mediation saves time, energy, and money for the individuals involved in a dispute, as well as the county government, and the community.